Note: Please do not supply a PO Box address as we require a signature on delivery.
We dispatch orders Monday to Friday, no parcels leave us on a Saturday or Sunday.
UK Shipping Methods
We ship to UK locations using the following service(s):
- UK Mail
If you have special delivery requirements please get in touch.
Delivery (Zone 1 – Mainland UK)
- Orders over £50 (exc VAT) receive FREE SHIPPING.*
- Standard Shipping – Orders below £50 (exc VAT) at £6.50+VAT.*
- Next Day Shipping option is available at £7.50+VAT*. Please note orders placed after 1pm may not ship same day due to courier pick up times. This is not a guaranteed service, we are dependant on DPD. 99% of parcels are delivered on time.
- Saturday and Sunday deliveries are now possible. These are charged at £9.50+VAT*. Please do not place an order on a Saturday for Sunday delivery as we do not dispatch parcels at the weekend. This is not a guaranteed service, we are dependant on DPD. 99% of parcels are delivered on time.
Standard Shipping orders should be delivered 1 to 2 days after despatch. We can arrange delivery to all other areas and timed deliveries if required, please contact us for price before placing order. *Zone 1 only.
Delivery (Zone 2 – Scottish Highlands, N Ireland and all UK Islands)
Courier charges to these areas of the UK are higher than the rest of the UK but we can send up to 30kg of goods for the price the website quotes. For smaller orders please email us or phone and we can work out a lower charge by using Royal Mail. Please note that we CANNOT send liquids or waxes on Royal Mail as these are hazardous goods.
This applies to remote parts of Scotland, Northern Ireland and all non mainland UK locations, these are known as Zone 2. We cannot offer free shipping to these areas due to surcharges applied by our couriers. If you wish to ask about shipping to these locations please phone us on 01622 370280. Please note that deliveries to these areas may be on a 48 hour service. This is imposed by the courier. When you select a product you will be presented with a list of carriage charges for that item.
Delivery charges to European countries will vary depending upon location, the cost will be shown during checkout. Please note that large or heavy orders may exceed our allowable size/weight limits with the courier. In these circumstances we will contact you with your available options.
Hazardous Items: We are happy to say that we no longer charge extra for delivers in Europe that contain Hazardous items.
USA and the Rest of the World
We will ship to the US and the rest of the world but please be aware that we cannot ship liquid or wax products are they are classed as hazardous and the courier will not accept them. Our website is not set up to process orders for outside of Europe so please get in touch with your requirements and we will work out the best shipping option for you.